Shipping policy

SHIPPING POLICY

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Within South Africa We offer shipping nationwide across South Africa. Delivery typically takes 3–7 business days depending on your location after your order has been processed.

Shipping Rates Shipping rates are calculated at checkout based on your location and order size.

Order Tracking Once your order has been shipped you will receive a confirmation email with your tracking number. You can use this to track your order at any time.

Delays We are not responsible for delays caused by courier companies, public holidays, or circumstances beyond our control. If your order is significantly delayed we will contact you as soon as possible.

Wrong Address Please ensure your shipping address is correct at checkout. OUMA® is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Orders If your order arrives damaged or is lost in transit please contact us within 7 days of the expected delivery date at storeabusxcftd@outlook.com and we will resolve it as quickly as possible.

Contact Us For any shipping related questions reach out to us storeabusxcftd@outlook.com or visit oumastore.co.za